Grievance officer

If something has gone wrong, write to us. We commit to acknowledging within 3 working days and resolving or explaining within 21 working days.

What to include

Your reference number, the cohort, and what happened. If it concerns a payment, include the payment reference from your bank statement.

If you are not satisfied

You retain every right available to you under the Consumer Protection Act, 2019. Nothing in our terms limits that. You may approach the appropriate consumer forum regardless of the outcome of our internal process.

Last updated 25 Jul 2026. Questions: trust@bharatstartupgrant.org